1. Symantec Endpoint Protection Uninstall Tool
2. Uninstall Symantec Endpoint Protection Mac
3. How To Uninstall Symantec Endpoint Protection

Click Symantec Endpoint Protection, then click Uninstall Symantec Endpoint Protection. The 'Symantec Endpoint Protection Uninstall' window will appear. Click Uninstall. Enter your local mac username and password when prompted and click OK. When prompted, click the Restart Now button. After the computer reboots, Symantec Endpoint. The users receive the URL in an email to download the package and install the. Symantec Endpoint Protection. To uninstall existing security software on the Windows client, you must configure custom Client Install Settings before launching the Client Deployment Wizard. Symantec Endpoint Protection Manager. Until after they restart. The Symantec Cloud Endpoint Diagnostic and Removal tool, CEDAR, finds and removes previously installed components, cleans up the computer, and prepares it for successful installs. CEDAR removes these components: Cloud Service Agent. Cloud Endpoint Protection Agent. Symantec Endpoint Protection RU1 clients (12.1.1000.157).

This tool sets up the Apache webserver in Symantec Endpoint Protection Manager to allow Mac clients and Linux clients to download LiveUpdate content through the web server. The Apache webserver works with the. SEPprep does not uninstall any Symantec products. However, as of version 14, CleanWipe is built into the Client Deployment Wizard to. Uninstall Symantec Endpoint Protection. Symantec Endpoint Protection is a security software suite, which consists of anti-malware, intrusion prevention and firewall features for server and desktop computers. If it is installed on your Mac, you must uninstall it, and all other anti-virus software, before you can install university-recommended. Norton AntiVirus is an anti-virus or anti-malware software product, developed and distributed by NortonLifeLock since 1991 as part of its Norton family of computer security products. It uses signatures and heuristics to identify viruses.Other features included in it are e-mail spam filtering and phishing protection. Symantec distributes the product as a download, a box copy, and as OEM software. Symantec Endpoint Protection Manager Remote Push locates either specific computers for which you provide an IP number or range, or all computers that are visible by browsing the network. To push the client installation package to Mac clients in the.

Note: Different product versions have specific system requirements.

The Symantec Endpoint Protection client for Mac is managed by a Symantec Endpoint Protection Manager (SEPM) on a Windows server.

Additional notes

• Mac OS X 64-bit mode is supported.
• PowerPC processors are not supported as of version 12.1.x.
• As of version 12.1.2, case-sensitive formatted volumes are supported.
• Remove legacy Symantec AntiVirus (SAV) for Mac installations before installing Symantec Endpoint Protection.
  See Remove Symantec software for Mac using RemoveSymantecMacFiles.
• Mac clients for Symantec Endpoint Protection Cloud do not support Mac OS X 10.11 (El Capitan).
• As of macOS 10.13, you must authorize the Symantec Endpoint Protection kernel extension after installation for Symantec Endpoint Protection to fully function. You are prompted during the client installation to do it if needed. If you do not do it during the client installation, go to System Preferences > Security & Privacy, and click Allow. Neither Symantec Endpoint Protection nor the Mac operating system continue to remind you that you must do this.
  You only need to authorize the kernel extension once during the life of the computer's operating system. If you uninstall and reinstall the client, you don't need to reauthorize the kernel extension. If you have Symantec Endpoint Protection 14 and then upgrade to macOS 10.13, you don't need to reauthorize the kernel extension. However, if you reinstall the operating system, you need to reauthorize the kernel extension.
  See About authorizing kernel extensions for Symantec Endpoint Protection for macOS 10.13.
• Kext notarization was added in macOS 10.14.5. If you install a client version earlier than 14.2 RU1 (refresh) on macOS 10.14.5, or upgrade the operating system to macOS 10.14.5 with an earlier version of Symantec Endpoint Protection already installed, you may experience issues.
  See Endpoint Protection 14.2 RU1 and kext notarization for macOS 10.14.5.

Intrusion Prevention

Intrusion Prevention (IPS) is available in version 12.1.4 and later.

Device Control

Device Control is available in version 14 and later. You can only enable Device Control for managed clients.

Firewall

Mac client versions earlier than 14.2 do not include a firewall.

IPS was introduced in version 12.1.4, but broader firewall support (e.g. traffic rules) and feature parity with the Windows product was not included until version 14.2 and later. This firewall is only available to managed clients.

Web Traffic Redirection

14.2 introduced basic PAC file management to the SEP for Mac client.

/tectia-file-transfer-download-for-mac.html. Use it to drag files.When you're done, unplug the USB cable.

14.2 RU1 expanded this to support full Web Traffic Redirection, including seamless identification with Web Security Service. Note: 14.2 RU1 MP1, or newer, is recommended for WTR on macOS due to numerous fixes introduced with that release.

Symantec Endpoint Protection 12.1.x

The End of Standard Support Life fell on April 3, 2019. See End of Support Life for Endpoint Protection 12.x.

Symantec Endpoint Protection 11.x

Support for version 11.x ended on January 5, 2015. See FAQ: Upgrading Symantec Endpoint Protection 11.x to version 12.1.x.

Remove the agent from the computer

1. On the affected computer, navigate to the uninstall program for your version of Windows.
2. Uninstall Symantec.cloud.

Remove the computer from the console and run uninstall tools

Deleting the computer in the console avoids duplicate entries when reinstalling the agent on the computer.

1. In the SEP SBE Cloud management console, navigate to the Computers tab.
2. In the list of computers, check a computer, and then click the red trash icon (e.g. Delete Computer). Alternatively, click the drop-down to the right of a computer, and then click Delete Computer.
3. Run the tool appropriate for the computer's operating system:
   • Windows Desktops / Laptops:
     1. Download and run the Norton Removal Tool following all on-screen instructions.
     2. Download and run the Cloud Endpoint Diagnostic and Removal (CEDAR) tool, following all on-screen instructions.
   • Windows Servers:
     1. Extract the file.
     2. Run CleanWipe.exe, following all on-screen prompts.
4. Restart the computer.

In some cases it may be necessary to run the Norton Removal Tool on desktops or CleanWipe on servers if problems are encountered uninstalling or reinstalling. Both are linked at the bottom of this article.

Remove folders left behind after an uninstall

Delete the following folders, if they still exist on the affected computer:

• C:Program FilesSymantec.cloud
• C:ProgramDataSymantec.cloud
• C:ProgramDataNorton (I can't remove the Norton folder)

Note: 'Program Data' is a hidden folder. See Show hidden files at Microsoft.com.
Also note that if you cannot remove any of the afore mentioned folders, you can use the instruction on our Cannot remove folder article. Change the directory path to the folder needing to be deleted. This process may also require a restart if 'System' has locked any files or folders in the requested folders to be deleted.

Remove registry keys left behind after an uninstall

Delete the following registry keys, if they still exist on the affected computer:

Note: For Windows Registry backup and restore instructions, see: How to back up and restore the registry in Windows.

• HKEY_LOCAL_MACHINESOFTWARENorton
• HKEY_LOCAL_MACHINESOFTWARESymantec
• HKEY_LOCAL_MACHINESOFTWAREWow6432NodeNorton
• HKEY_LOCAL_MACHINESOFTWAREWow6432NodeSymantec

Reinstall the client

After completing the previous steps, reinstall the client on the computer.

See Downloading and installing the cloud agent.

If you receive an error that Another version of Symantec is already installed, follow the additional removal steps in this article.

Environmental considerations, Warnings, and Removal Tool Downloads

CleanWipe

• Use CleanWipe with caution, and only when traditional uninstall methods have failed.
• In rare circumstances, CleanWipe can affect network card drivers. If this issue occurs, see How to restore network connectivity if CleanWipe removes network card drivers.

Norton Removal Tool

• Do not run these tools over non-console Remote Desktop Protocol (RDP) sessions; Symantec recommends that you run the tools locally.
• Use the Norton Removal Tool with caution; the tool uninstalls all Norton products on the computer that you run it on.

Symantec Endpoint Protection Uninstall Tool

CEDAR

Uninstall Symantec Endpoint Protection Mac

Additional troubleshooting resources

The Microsoft Program Install and Uninstall Troubleshooter can look for problems stopping program installs or uninstalls through Add or Remove Programs, Programs and Features, or Apps and Features.

How To Uninstall Symantec Endpoint Protection

See Fix problems that block programs from being installed or removed at Microsoft.com for more information.

See also Using Microsoft Fix-It to resolve installation failures in Endpoint Protection Small Business Edition Cloud